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‎10-25-2019 04:15 PM

HP Recommended
Product: HP 15-bs180tx
Operating System: Microsoft Windows 10 (64-bit)

Laptop:HP 15-bs180tx

Graphics:AMD Radeon(TM) R5 M330

Hard drive:1TB

CPU:i5-8250U

RAM:8GB

whenever I download and install  AMD Radeon(TM) R5 M330 graphics driver from the AMD official site, I can't show AMD switchable driver option on my laptop. What can I do to fix this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2019 08:17 AM

HP Recommended

Hi @arkapravamandal

 

Welcome to the HP Support Community. I'd be happy to assist you with the AMD Switchable graphics card. 

 

You need to download and install the driver from here.

 

HP Notebook PCs - Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
 

To know more, refer to this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1

‎10-28-2019 08:17 AM

HP Recommended

Hi @arkapravamandal

 

Welcome to the HP Support Community. I'd be happy to assist you with the AMD Switchable graphics card. 

 

You need to download and install the driver from here.

 

HP Notebook PCs - Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
 

To know more, refer to this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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