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SCSBUSGARAGE
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Solved!

AMDSFHKMDF.SYS the system then starts bootlooping

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envy
Microsoft Windows 10 (64-bit)

When i updated the laptop it got only so far through the installation process and BSOD come up with wdf_violation stop code driver AMDSFHKMDF.SYS the system then starts bootlooping with the same error. 

1 ACCEPTED SOLUTION

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
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@SCSBUSGARAGE

 

I reviewed your post and I understand that the computer is not booting to Windows after a Windows update and you are getting a bluescreen error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Based on the error, it looks like an issue with the AMD driver which is causing the bluescreen error and not letting the operating system load.

 

I recommend you perform a system restore back to the date when everything was working fine on the computer.

 

Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
Flag Post
HP Recommended

@SCSBUSGARAGE

 

I reviewed your post and I understand that the computer is not booting to Windows after a Windows update and you are getting a bluescreen error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Based on the error, it looks like an issue with the AMD driver which is causing the bluescreen error and not letting the operating system load.

 

I recommend you perform a system restore back to the date when everything was working fine on the computer.

 

Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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