About Screen Tearing

[abaeshev]

Hello everyone, I'm from Russia, so excuse for bad english. The problem is in screen tearing and not smooth image being fps more than 100, When I play cs go for example fps is stably on 120-150 fps, when i'm shooting fps drops to 80 and image is very slow, I know that Vsync is helps but why u must to play with vsync when another plays normally without vsync. And playing in cs go with vsync is impossible, and vsync not always helps with smooth image. Please help me.I have been suffering with this problem for half a year since i bought this notebook.  

[KrazyToad]

@abaeshev

Welcome to HP Community

I have gone through your Post and would like to help

Are you experiencing this issue only with one Game?

Please try these steps

• Go to Start Menu > click on Settings. 

• Type performance > choose Adjust the appearance and performance of Windows.  

• In the new window, go to the Visual Effects and select Adjust for best performance. 

• click Apply and ok.

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set)

Keep me posted how it goes

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[abaeshev]

didn't helped ur issue, and performance issues don't help

[KrazyToad]

@abaeshev

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

Ensure you have the latest BIOS and Graphics Card drivers

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Next ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[abaeshev]

your updates are useless. I delete HP support assistant because it just bothers me. I updated all that this programme recommended to me. 

[KrazyToad]

@abaeshev

If the issue persists please perform a Reset and check. Link: https://support.hp.com/in-en/document/c04742289