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‎03-09-2021 06:37 PM

HP Recommended
Product: Spectre 360 15
Operating System: Microsoft Windows 10 (64-bit)

Backlit keyboard goes dark after several seconds of inactivity. No adjustment found in Windows settings. Read from other posts that the option could be under advanced tab in BIOS. My unit does not have the advanced tab. Can the advanced tab be turned on and if so does it include a setting for changing the time for keyboard to go dark?

2 REPLIES 2

‎03-09-2021 06:48 PM

HP Recommended

@GRBEAM 

Sorry, but apart from business notebooks and some high-end gaming PCs, accessing Advanced BIOS option on HP PCs is not possible.

Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen. No one from here is going to provide you any means of getting around that.



I am a volunteer and I do not work for, nor represent, HP
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‎03-09-2021 07:37 PM

HP Recommended

Thanks for the reply. Not what I wanted so I guess I will return the pc and buy a Dell which does allow the option

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