Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

After turning on display is blank.

HP Recommended
HP Pavilion Laptop 15-cs2xxx
Microsoft Windows 10 (64-bit)


when i turn on my laptop there is no display but if i am adjusting my screen angle than at some angle it would start , or show the display. My laptop is in warranty period. And i have tried checking module check it passed all the test. but the problem is still the same and i have done bios update too , these were the common solution on net which i was able to find.

Sir please look in this issue at the earliest.


HP Support Agent
HP Support Agent
10,488 10,491 466 734
Message 2 of 2
Flag Post
HP Recommended

@Harsh1t1023 Welcome to HP Community!


I understand that you are getting a blank display.


Have you tried with an external display?


Please attempt the below step: 


Perform a hard reset 


As you have stated that you have already performed the BIOS recovery and components test and product under warranty.


I would suggest you contact phone support.


Here is how you can get in touch with phone support.


1)Click on this link -

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.


Keep us posted,


If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation