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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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HP 15 Netbook
Microsoft Windows 10 (64-bit)

So my start up screen appeared pink yesterday. Under Personalization, all my swatches were pinks/violets/ oranges even tho when you mouse over them they say Turf Green, Navy, etc. I contacted Microsoft for help, did a reset on the system and nothing has helped. All websites and my games appear to have a pink hue on them. Can anyone help? I also updated everything I could yesterday. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
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@lemonjackson

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

Could you please help me with the exact product number or the model name to assist you better.

 

I the meantime you can try updating the BIOS and Graphics using this link: https://support.hp.com/us-en/drivers

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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5 REPLIES 5
HP Recommended

@lemonjackson

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

Could you please help me with the exact product number or the model name to assist you better.

 

I the meantime you can try updating the BIOS and Graphics using this link: https://support.hp.com/us-en/drivers

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Hi  Raj1788! I am sorry for the late reply. I turned my computer on this morning and everything was back to normal appearance-wise. I had it turned off to 2 days prior. I have no idea why it's all back to normal, I am just happy it is! Thank you for your reply, I really appreciate it! Thank you for your time. Have a great day, Lori 😄

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@lemonjackson,

 

It looks like you were interacting with @Raj1788, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

 

Hurray!!! I'm delighted to hear that it's working! Feel free to reach out to us again. Have a great day. 🙂

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead. 

 

I hope both you and your product works great and remain healthy for a long time 😉

Barachiel
I am an HP Employee

HP Recommended
Thank you!
HP Recommended

Thank you 😊

KrazyToad
I Am An HP Employee

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