• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteBook Folio 9470m Notebook PC
Microsoft Windows 10 (64-bit)

My PC has a total RAM of 12GB whereas the dedicated VRAM is 32mb.Please. This is really frustrating. I understand that the system itself is to allocate the required RAM when needed but this doesn't work on my pc because I need to play games like Call of Duty WWII or GTA 5 but i keep getting errors that the VRAM is exceeded and therefore can't access the game. I have tried everything. I really need some help because I can't just let it slide. If there is anything that can be done to change this from your end, just please let me know.

7 REPLIES 7
HP Recommended

@ProofCuzn 

 

Integrated video (iGPU) does not have room for keeping VRAM, it relies on System. System will work this out and allocate/assign spare/available system RAM to VRAM automatically when required up to max limit. System will also take VRAM back when required (the number is dynamic, not fix). During the good old days, we could do this from BIOS but now OS is smarter.


The following document shows Max shared RAM for Intel iGPU versions (I can't find a similar list from AMD).

 

                    https://www.intel.com/content/www/us/en/support/articles/000020962/graphics-drivers.html


Note: Few years ago people posted Youtube on internet saying they can change using Regedit. Many people try but the results are unpredictable.


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Which is your model..?

indrajith
HP Recommended

Sorry there is no option for increasing your vram.

May i know the processor you are using..?

indrajith
HP Recommended

I'm using Intel core i5 3427U

HP Recommended

Does this only happen when using the windows 10 OS? 

HP Recommended

No. That is not because of your operating system.

It is because of you device, Which only had the low spec

It is not possible to increase vram in a laptop.

Not only in HP Laptops..

We cannot be able to update vrams in any laptops...

it is only available in desktops

 

indrajith
HP Recommended

Is it possible to change the GPU?And if possible would it help in solving the issue?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.