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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-24-2023 03:56 PM

HP Recommended
Product: HP EliteBook Folio 9470m Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My PC has a total RAM of 12GB whereas the dedicated VRAM is 32mb.Please. This is really frustrating. I understand that the system itself is to allocate the required RAM when needed but this doesn't work on my pc because I need to play games like Call of Duty WWII or GTA 5 but i keep getting errors that the VRAM is exceeded and therefore can't access the game. I have tried everything. I really need some help because I can't just let it slide. If there is anything that can be done to change this from your end, just please let me know.

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