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HP Recommended
HP L5015tm 15-inch Retail Touch Monitor
Microsoft Windows 11

I need a touchdriver but its not available for windows 11.

6 REPLIES 6
HP Recommended

Hi @AS199159 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It looks like HP doesn’t officially provide a Windows 11 touch driver for the HP L5015tm 15-inch Retail Touch Monitor. However, here are a few things you can try:

 

1. Use Windows’ Built-in Drivers

  • Windows 11 often includes generic drivers for older hardware.
  • Go to Device Manager (Win + X → **Device Manager`).
  • Expand Human Interface Devices → Look for HID-compliant touch screen.
  • Right-click → Update driverSearch automatically.

2. Try Compatibility Mode

  • If you find a Windows 10 driver, install it in compatibility mode:
    • Right-click the driver setup file → PropertiesCompatibility tab.
    • Select Run this program in compatibility mode for Windows 10.
    • Install and restart your PC.

3. Check HP’s Support Page

  • HP’s driver page may have updates or alternative solutions.
  • If no Windows 11 driver is listed, try downloading the latest available version.

4. Use Windows Update

  • Go to SettingsWindows UpdateCheck for updates.
  • Sometimes, Windows will install missing drivers automatically.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
HP Recommended

Good morning, thanks for the already sent advices. I still have to test these, which are possible.

I had downloaded the latest Windows 10 driver for my message on the HP community. The screen does not work well in my opinion. It works on some touches on the screen. Other times it does not. A calibration will also have to be done. The place where you press is not precise enough. 

There are also no more updates from the automatic updates in Windows 11.

HP Recommended

I have to do option 1 or mayby option 2 from your possible solutions

 

HP Recommended

@AS199159 

 

Let me know how it goes! If option 1 or 2 doesn’t fully fix it, I can help fine-tune the troubleshooting further.

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
HP Recommended

Yes, when i find some time, i will try those options.

 

Thanks so far.

HP Recommended

@AS199159 

 

Sure, take your time.

 

Keep me posted on how it goes.

 

Thanks,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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