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10-25-2024 01:53 AM
Product: EliteBook 850 G5
Operating System: Microsoft Windows 10 (64-bit)
Hello,
I have, for a few days, a BSOD when I plug in my external screen. I did the driver updates, firmware update, Windows update, tested with another docking station, another HDMI cable, another display. The problem is the same
Thanks for your help
1 REPLY 1
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