Battery displays 100% while plugged in but internally the battery % is different

[Tanishq_parkar]

I own a HP PC 14-d2000 notebook. From past few days i have been facing a issue where the battery when it is at a low %, and i plug in the charge it immediately shows 100% and when I unplug the charger it remains at that now in a few minutes time the laptop shuts down without a warning. This means internally the charge is staying the same only the display updates to show 100% charge.

[sandytechy20]

@Tanishq_parkar

Welcome to the HP support community.

I understand that you are getting battery issues, I am glad to assist you.

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 
 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.