Best stylus/pen for HP Envy x360 13-y013cl

[RPhare]

I bought this same model of HP convertible laptop about a month ago.  HP Envy x360 13-y013cl

I was sold an HP Pne from Best Buy.  The support staff there suspected, but didn't know, that this pen was not compatible.

I called HP sales. They insisted the HP Active Stylus is compatible.  They sold me one, didn't work. They sent me another, it doesn't work.

This forum suggests that because this exact model of Envy is not in the "list," then the HP Active Stylus that HP Sales sold me is not compatible.

This is a brand new HP computer, with one of the few brand new smart pens/styli sold by HP, and your answer is "I'm sorry, your pen isn't compatible?"

I just spent more than 90 minutes on the phone with "HP Support," mostly on hold, once transferred to a number not in service, and then told to call the "Product Expert Team," (which I suspect is just "sales").  Of course, by now the sales office is closed, in spite of the support idiot insisting they are open to 8PM Mountain Time.

I'd like an executive of HP to identify exactly which pens are compatible with this new model of HP computer.  And then send me one at his/her cost.

[hewle77_lamo]

Who do you think you are? Execs don't care about you or anyone else on this forum until a complaint makes splashes in the news.

If you truly wanted an exec to react, you would get off your ass and write a physical letter to the HQ. By law they have to file those and the board of director has to answer.

[hewle77_lamo]

Summary:

in the envy lineup only the 15" supports pen

most spectre x360 support pen so if you want pen, return your envy and buy a spectre. for a few dollars more they are superior laptop anyway, and come with the HP stylus

[CherylG]

 @RPhare

Not all new laptops have a digitizer screen that works with active stylus.

Stylus list for HP machines:

http://support.hp.com/in-en/document/c05166879

[keyeric]

I am a staff working in HP Company. And I know the whole process of making a hp operator. 

As for the stylus for Hp operation, I think the first choice is Apple Pencil. I also used Apple Pencil on trail for free at one apple retailing shop. To be frank, it is of good use. But if you use the stylus on hp operator, I would not suggest that as apple pencil can only be used on ipad, not other electricall devices.

Hope that you can consider cons and pros. 

hope it may help you.