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‎09-17-2016 06:10 AM - edited ‎09-17-2016 06:16 AM

HP Recommended
Product: Pavilion g6
Operating System: Microsoft Windows 10 (64-bit)

My Laptop recently hung and I could not even do a ctrl/alt/delete to run the task program to see what was happening, so I powered off manualy. Upon startup, I have a black border running down the right hand side of the page and cannot see the taskbar along the bottom. I have set the resolution to 1280x720 to enable access to the bottom taskbar. I have updated the driver for the display, but this did not cure the problem. How can I get back to 1280x800 ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2016 07:09 AM

HP Recommended

FIXED ! Latest set of Microsoft updates have cured the problem. The resolution is now at 1366x768 (recommended) !!!!!

I can only think that I powered the laptop off when microsoft were downloading updates, pity Microsoft do not inform you they are doing this and subsequently freeze you out 😞

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1 REPLY 1

‎09-17-2016 07:09 AM

HP Recommended

FIXED ! Latest set of Microsoft updates have cured the problem. The resolution is now at 1366x768 (recommended) !!!!!

I can only think that I powered the laptop off when microsoft were downloading updates, pity Microsoft do not inform you they are doing this and subsequently freeze you out 😞

Was this reply helpful? Yes No
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