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- Black border on screen blocking taskbar following Windows up...

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11-10-2022 01:21 PM
Following a monthly update to Windows, the screen has a 3/4" black border on the sides and bottom hiding the taskbar. The last time this happened, I restored it to a time before the update. Something has to be causing this.
11-11-2022 11:57 AM
Hello @SteveATI
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we continue ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
- Expand <Display adapters>
- Expand <Monitors>
--->>> Send screenshot
(3) Please report your results