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HP 17.3 inch Laptop PC 17-cp0000 (2Q7W9AV)
Microsoft Windows 11

My Pavillion is configured as never go to sleep on netpower. After 7 hours without any user activity I came back and wanted to use my pavilion but there was no reaction.it doesn't react when I close the lid and also no reaction on the hard reset. Still a black screen

 

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