Black spot and black horizontal lines on screen

[Mikynka]

I have an older laptop HP Pavilion. After it hit the floor, a black spot and a few horizontal lines are on screen. The laptop works normally. How can I get of rid them?

[Max3Aj]

@Mikynka, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

We suggest you please visit the nearest HP authorized service center, the service team will check on this further and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[Mikynka]

Hi Max3Aj, thank you for your response. Unfortunately, Australia is not included in a list of countries with HP service center. Thanks again.

[Max3Aj]

@Mikynka, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support