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HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

Hi Team,

Whenever I put my pc in sleep mode or left idle it goes into a black screen mode where my computer is still powered on but screen is blank and doesn’t work, so everytime i had to force shutdown and start again.

i tried updating everything but no luck. Can you please help me with this issue.

1 REPLY 1
HP Recommended

Hi@Vinnie5267, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

Sleep and Hibernate Issues

 

Keep me posted. Happy to help!

 

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Have a great day! 

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