cancel
Showing results for 
Search instead for 
Did you mean: 
Vinnie5267
New member
4 2 0 0
Message 1 of 2
101
Flag Post

Blank screen when computer is set to sleep mode or left idle

HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

Hi Team,

Whenever I put my pc in sleep mode or left idle it goes into a black screen mode where my computer is still powered on but screen is blank and doesn’t work, so everytime i had to force shutdown and start again.

i tried updating everything but no luck. Can you please help me with this issue.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
2,209 2,209 77 109
Message 2 of 2
Flag Post
HP Recommended

Hi@Vinnie5267, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

Sleep and Hibernate Issues

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation