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Blurry Vertical Horizontal Lines and Flickering of Display.

HP Recommended
HP Spectre x360 - 15t-ch000 CTO
Microsoft Windows 10 (64-bit)

Hello HP Community,

I have been facing this issue suddenly where my screen just flickers with random Horizontal and Vertical Lines present all over the screen. It is almost impossible to see beyond, before this started happening I could also see transparent lines and could see behind applications in the display.

I just bought this laptop 3 months ago and it's quite annoying such an expensive product is facing such issues so early.

Please let me know if there is a fix for this issue, it would be highly appreciated. The product is till under 9 months warranty.

Please refer to below images to understand more regarding the issue 

Screenshot_20201008-235503.jpg

IMG_20201008_213659.jpg

 

Thanks,

Shubham

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

 @smms_25, Welcome to HP Support Community!

 

If you haven't, please try an alternate monitor to understand if this is either a hardware or a software failure,

if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer,

if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here

 

If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS)

If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link,
If it does, you may need to replace the LCD/Repair the computer:

 

If the issue occurred after an accident (such as dropping it on the floor, liquid spilled on it, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan)

 

Reply with the result of the above-mentioned steps, for further assistance. 

TEJ1602
I am an HP Employee

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