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HP Recommended
Pavilion Notebook 15-au183sa
Microsoft Windows 10 (64-bit)

Hi, my laptop only recently started having a problem in which the bottom right hand corner of the screen would go dim. It mostly happens at random times. I could be watching a video for 15minutes and then the bottom right hand corner of the screen goes dim and stays dim for a while and then it will just fix itself. This can be really annoying as you can guess, as it can stay dim for quite a while at times. Ill attach images so you can see what it is like when being dim (first image) and normal (second image).IMG_20190804_110758.jpgIMG_20190804_002549.jpg

Also i seemed to have lost the screw at the back which held the disc drive in place, is there somewhere in which i can buy this screw? 

 

Thank you!

1 REPLY 1
HP Recommended

Hi! @Tireoghain

 

Does the issue persist on the BIOS page?

 

Were there any physical damages to the screen?

 

Have you tried checking with an external monitor does the issue persist?

 

Please share the product number of the PC to assist you better. 

 

Try updating the windows to the latest version.

 

If the issue does not persist on the BIOS page try updating the graphics driver and BIOS on the PC to the latest version.

 

Update the BIOS using this link. Click Here

 

Update the graphics driver using this link. Click Here

 

Also, Try restoring the BIOS to default and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Refer this article to know more information about display issues. Click Here

 

Let me know if this helps!

Take Care! 🙂

 

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A4Apollo
I am an HP Employee

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