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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Bottom half of Laptop screen flickering

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11-05-2018 10:54 PM
The bottom half of my laptop (HP Pavilion 17t-ab200) screen flickers. When I move the laptop screen, a horizontal line appears in the middle of the screen and half of the screen is normal whereas the other half is discolored and frozen. When I move my mouse to the bottom half it feels like it's slower there.
I have never dropped this laptop. I use it on a daily basis and it only started happening about last week.
11-07-2018 09:40 AM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.
BIOS: https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88780.exe
Nvidia Graphics: https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85045.exe
Intel Graphics: https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85428.exe
If you continue facing the issue, I recommend you boot to the BIOS by tapping the F10 key on startup and check whether the issue persists in BIOS.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
11-14-2018 11:35 AM
Sorry for the late reply. My screen was working fine the last couple days without any flickering. But, the problem has returned.
Before I answer your questions about my screen, I want to make one thing clear: when I tilt the screen back just a little bit and hold it there, the screen itself returns back to normal. So I have a feeling the problem at hand has to do with the physical components. I connected the monitor to a second one and everything was fine.
This started happening around November 1st.
I have not made any changes.
As previously stated, I connected my laptop to a second monitor and everything was perfectly fine. I restarted my laptop, ran it through safe mode and nothing changed.
11-15-2018 02:27 PM
It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out.
I'm Raj1788 & I'm at your service.
I have sent you a private message, for the further course of action that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Have a great day!
Raj1788
I am an HP Employee