-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Brightness Buttons Not Working
Create an account on the HP Community to personalize your profile and ask a question
10-16-2018 11:10 AM
The brightness of my screen won't change and is stuck on an annoyingly low brightness. Both the buttons and the actual slider that you can use to change the brightness in settings don't change the brightness.
I tried changing my display adaptors to Windows Basic Display Adaptor (cause Google told me so), but I've 2 display adaptors and only one of them show Windows Basic ,, ,,.
The first display adaptor let's me choose from; *2 versions of AMD Radeon (TM) 535DX or *2 versions of AMD Radeon (TM) R7 M340.
The second let's me choose from; *3 versions of AMD Radeon r5 Graphics or *Microsoft Basic Display Adaptor.
I have no idea which ones should be enabled or not, as every time I tried to change to a different display adaptor, the installation failed.
Any help would be appreciated!!!!
Solved! Go to Solution.
10-16-2018 02:22 PM
Please try
https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81790.exe
or
https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85423.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-16-2018 03:07 PM
Neither worked unfortunately... Both downloaded and looked to install something, but nothing has changed.
I feel like it has something to do with my display adapters because a little yellow symbol is popping up in front of both of them. I wish I knew more about this stuff!!
(Also my fan is running super loud I don't know if there's any link)
Didn't find what you were looking for? Ask the community