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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Brightness Keys not working on Elitebook 840 G3

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05-13-2018 10:12 AM
Recently, my FN+Brightness keys have stopped working. They still function as function keys, just not as brightness keys. Every other key, such as volume works just fine. I am on BIOS version 1.2.5.
05-13-2018 01:51 PM
You might want to start by making sure your HP Software and Drivers are all up to date.
If you have not used it before, consider installing and using the latest version of Softpaq Download Manager (SDM) to view, check for updates, download-install, and manage your HP software.
HP Client Management Solutions Download Library
Download page for Manageability HP Managed products
At this writing, the most recent version:
SDM | |||
SoftPaq Download Manager | 4.4.0 | 04/20/2018 | sp87158 |
How-to and Instructions:
HP Notebook PCs - Using HP SoftPaq Download Manager
At the least, install the more recent Software / Updates, perhaps starting with the Chipset driver.
Personal Observation / Opinion
In general, if there is an "uninstalled" update from longer ago than (your judgement), say mid-to-late 2017, you can likely skip it / them.
References
Device Homepage
Drivers / Software and BIOS, Videos, Advisories, How-to, Troubleshooting, Manuals, Product Information, more
HP EliteBook 840 G3 Notebook PC
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