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01-31-2022 01:42 PM
Product: HP EliteBook 8560p Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 7 (64-bit)
Hello to the Community!
I'm missing the brightness and volume display bar on my screen. The hotkeys are working fine.
I found here in the forum one user who had the same problem. He solved the issue with sp55152.exe but he uses a different notebook model. I don't know whether this solution applies to my Elitebook 8560p as well.
Maybe someone can help.
4 REPLIES 4
01-31-2022 02:28 PM
I believe that the sp55152 file will work just fine for your notebook.
HP On-Screen Display Utility
This package provides the HP On-Screen Display Utility for the supported notebook models and operating systems. The HP On-Screen Display Utility enables the pop-up graphic displays that are shown on the screen when certain characteristics, such as volume or brightness, are changed.
You can see from the release notes that it works on a variety of HP business and consumer class notebooks.
01-31-2022 05:03 PM - edited 01-31-2022 05:03 PM
Thank you for your quick reply.
I just tried the sp55152.exe. It worked but it's not the display bar I had on my Elitebook. The original bar was much better, placed on the bottom of the screen, colored.
Is there a chance to get the original back? I can't tell you why I lost the display bar. It was just gone and never came back.
02-01-2022 10:29 AM
Still trying to find a solution. I found sp52956 which helped others. I installed it but the result was nothing. I used system restore again, and before trying the next possiblity, I better ask you first: What do you think of deleting the IconCache.db in the AppData/Local folder? It was suggested in a Win7-forum and helped one user: Deleting, restarting, and the bar is back on the screen. Because I'm not knowing what I'm doing, I hesitate to try it. I don't want to loose other icons.
Another thing I found out about my computer: My Catalyst Control Center is no longer working. Can't be started, therefore nothing to configure. Do you think this may influence the problem with the brightness and volume bar? But: Sometimes I'm using a HP Elitebook 8560p with integrated graphics, therefore no CCC, and the bar works well on this laptop.
I probably lost the CCC when I installed the drivers for the integrated graphics model to change the hdd between the different 8560p-models. I don't know if there is a relation. Maybe it was just a Win7-Update that caused the loss of the bar.
Thank you for any help and answer.
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