Brightness buttons f2 and f3 not working and screen doesn't rotate when in laptop in tent

[matpost2110]

I have a Intel Graphics 520 card installed in my HP Spectre x360 13-4110nd. I have 2 problems. My screen doesn't change whenI rotate my screen like a tent. And I can't change the brightness anymore. I use videodriver 26.20.100.7262.

 I could add that I can't install de latest video driver from the hp website. My laptop says that my system it doesn't meet the system requirements for this driver. That is strange because this driver is offert me on the hp site based on my model laptop.

[EddyK]

Hello @matpost2110,

Could you try using HP Support Assistant to update drivers?

In case you don't already have it, here is the download page for HP Support Assistant. 

You can find information on how to update your computer using the HP Document here and expanding Update the computer.

[matpost2110]

Hi

Thanks for helping!

Extra information is that my bluetooth is also not working anymore. Windows problemsolver says there is no bluetooth on my laptop. I used the bluetooth some weeks ago on my bluetooth so there must be bluetooth.

Extra informatie is that I renewed my Windows because I hoped it will solve the problems. It didn't.

I used the hp support assistant. It came up with one new driver: A button to put wifi on and off.

So still 3 'big' problems left. Who can help me?

It all seems to start after the new windows version 1909.  Could it be possible that this version is not really compatible with my hp laptop? Or that HP has no suitable drivers to cooperate with this version of Windows? I tried a lot and am out of options.

[matpost2110 · Accepted solution]

Yes with the help of HP I have solved my screen brightness problem.

It was just removing the monitor driver(s) and start my laptop again with the original driver.