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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Brightness setting not working on Windows 11

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08-26-2022 12:20 PM - edited 08-26-2022 02:39 PM
The problem is that my display doesn't react to brightness changes in any way, neither os settings nor fn+f2/f3.
I have HP Support Assistant and everything is up to date.
Is it a problem with my computer or with drivers? Is there any solution?
08-26-2022 07:31 PM
Hello @Glazgo
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> copy/paste to following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
BIOS Version/Date |
(2) Start windows <device manager>
- Expand <Mice and other pointing devices>
- Expand <Human Interface Devices>
- Expand <Display adapters>
- Expand <Monitors>
- Expand <Sound, video and game controllers>
--->>> Send screenshots
(3) Please report your results
08-26-2022 10:56 PM - edited 08-26-2022 11:09 PM
Hello @Ub6424
Thanks for the response!
OS Name / Microsoft Windows 11 Home |
Version / 10.0.22000 Build 22000 |
System Model / OMEN by HP Laptop |
System SKU / 6WQ62EA#ABE |
BIOS Version/Date / AMI F.46, 5/9/2022 |
08-27-2022 08:16 AM
@Ub6424 unfortunately, it didn't help.
Since on HP site there is no option with drivers for this notebook with windows 11,
I moved to windows 10 but the problem is still actual and nothing from Google didn't help too
08-27-2022 09:19 AM