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‎08-15-2022 09:43 AM

HP Recommended
Product: HP ENVY x360 - 15-bp143cl
Operating System: Microsoft Windows 10 (64-bit)

I have an HP ENVY x360 Convertible 15-bp1xx (3TS71UA#ABA) laptop. I noticed that the right-side hinge is loose/broken and the front and back are separating from each other on that side. The system still operates and there doesn't appear to be any damage to the display itself. Is there a fix for this? Out of warranty.

Thank you

Category:
1 REPLY 1

‎08-22-2022 10:43 AM

HP Recommended

Hi @sarg1

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP ENVY X360 - 15-Bp143cl. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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