• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-14-2023 04:45 AM

HP Recommended
Product: HP ENVY x360 Laptop - 15-ee0504na

Yet another one of the broken hinges, but its lasted 3 years, mainly as its used on desk for 95% of time. Frightened to move screen now as its intact but starts to seperate away from case as soon as its moved the slightest amount.

Tiny screw with large head has fallen out. 

Looks like screen is bonded and a real pain to remove and im sure HP wont care due to age even though this is clearly an design issue from the comments online as the law suits that have been brought against HP.

Looking for advice on what to do or do i just leave it as a desk top and buy another cheapo to travel with, not HP obvioulsy, i wont get stung again

Category:
1 REPLY 1

‎10-15-2023 05:47 AM

HP Recommended

Hi @EnvyHingeGrump,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.