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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Broken touch screen

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12-05-2022 10:42 AM
Unfortunately my 9 year old sat a chair on my laptop then hid it under his bed. I've had it for over a year and love it very much. Wondering if it's worth fixing and how to go about that. Also wanting to know how much that would cost or should I just save up and buy a new one all together. Seems wasteful sense it's just the screen and the rest seems to be functioning as far as I can tell without a visual on the screen at all. Please help!!!
12-08-2022 03:10 AM
@Kddavis417
Welcome to the HP support community.
I understand that your Chromebook screen is broken, I am glad to assist you.
This seems to be a hardware issue and requires one on one interaction to fix the issue.
I am sending you a private message with the steps to reset the printer.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee