CS GO: FPS sudden drops when laptop is charging

[ReburnedPT]

Hello! 

PC:   HP 15-CC504NP (1WS15EA#AB9)

  SPECS:

            Intel® Core™ i7-7500U Dual Core (2,7 GHz- 3,5 GHz with Turbo)
            8 GB ram
            Nvidia® GeForce™ 940MX Intel® HD Graphics 620

When I play CS GO with the PC unplugged, the FPS stays constant between 50-70 but, when I plugged the charger in,  the FPS star to be inconstant. They raise to 120-130 but suddenly get a break, going down to 5 and then stays between 20-30 for 30 sec and, after that, it raises again to 120-130 and the cycle repeat.

I have already tried everything like change the NVIDIA configs,  the in-game audio and video settings and update de BIOS.

Thanks for the help!

[sandytechy20]

@ReburnedPT

Welcome to the HP Forums, this is a great location to get assistance! I understand that FPS drops when the laptop is charging.

I would like to help you in fixing this issue.

Please follow the steps listed below to improve the FPS on your Intel Graphics adapter: 

• Update the graphics card driver 

• Increase the amount of RAM - by increasing the shared memory under system properties > Advanced > Performance settings > Advanced > Change Virtual memory > use the recommended file size for paging. 

• Make sure the graphics card is not in power saving mode - If you are after maximum performance of you Intel HD Graphics, make sure you have turned off all of its power saving features. That is why in order to achieve maximum performance you have to make sure that your Windows power plan is not on Power Saver, you can use the Balanced or the High Performance power plan. You can also click the Intel HD Graphics driver tray icon (it should be near the clock in the taskbar), select Graphics Properties, then click the Power tab and select Maximum Performance. 
   
  Please, note that although this tip will certainly improve your Intel HD Graphics' performance it will also increase the power it draws, as well as the heat it generates under heavy load (which is the case for games). Caution is advised, especially if you are on a laptop that experiences temperature problems. 

• Set the 3D preference of Intel HD Graphics to "Performance" - This trick will help you improve the frame rate in games. To apply it click the Intel HD Graphics driver tray icon, select Graphics Properties, then click the 3D tab and move the slider to Performance. In this way, you sacrifice a bit of image quality for improved 3D performance, which should lead to a few more frames per second (FPS) 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos.

Keep me posted.

Cheers.