• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP OMEN 17-w213ng
Microsoft Windows 10 (64-bit)

Hello,

I have a problem with the display of my laptop. Model - «HP OMEN by HP 17-w213ng Gaming-Notebook "Intel Core i7»
I am engaged in video and a photo mounting, often I work with such programs as Adobe Premiere Pro and Adobe Photoshop.
Right after purchase of the laptop, I noticed that its display incorrectly renders colors, that is photos too juicy, warm and contrast. Photos are displayed incorrectly on the display of the laptop, not originally. I did comparison with the other laptop, and on it colors are rendered correctly! My iPhone renders colors correctly too!
I changed color profiles on (Adobe RGB 1998 and sRGB) but without result!

 

! MY QUESTION ! : - Whether it is necessary to do me calibration of my display? Or it is possible as that to change it in the Windows settings?
Please, I ask to help me, this problem very strongly disturbs me in my work with video and a photo mounting.

 

I attached 2 photos:

 

1 Picture: Display photo
2 Picture: Photo original

 

01.jpg

 

02.jpg

 

1 REPLY 1
HP Recommended

@Hanky1 If this discoloration wasn't an issue when you purchased the PC and has started recently, a color calibration should do the trick: Click here for steps on how to get it done

Meanwhile, please update the BIOS, Chipset and the Graphics card of the device to ensure this isn't a driver issue:

Click here to find and install the same

 

P.S: Welcome to HP Forums! 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.