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HP Recommended

HI,

My HP True Vision HD Camera is unable to show me during my Zoom meetings. I keep getting a message that "your camera is reporting that it is blocked or turned off by a switch or button on your device. Please unblock it or turn the switch on to use it".

I've tried everything, please help!

1 REPLY 1
HP Recommended

Hello @Kia54 , how are you ?

 

Please, if you try to connect through another video conferencing application such as: Teams, Webex, etc.

Does it bring the same error?

This can often be the video being out of date.

 

I´m waitinh


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