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‎05-26-2019 08:55 AM

HP Recommended
Product: Example: Pavilion 15 notebook pc
Operating System: Microsoft Windows 10 (64-bit)

I cannot get my built in camera to turn on. All the drivers and updates are good. Nothing seems to be working.

1 REPLY 1

‎05-26-2019 03:33 PM

HP Recommended

@subers02 

 

Check microphone and camera permissions:

Settings > Privacy >

Check settings for

Camera

and

Microphone

 

 

Troubleshooting and How-to

HP PCs - Webcam Troubleshooting (Windows 10, 😎

HP Notebook PCs - Testing a Webcam Using YouCam (Windows 10, 8, 7)

 

 

Unsolicited Comments

If all else fails, know that it is possible that the tiny wires that connect the webcam to the little camera - or at the other end where the wires connect to the motherboard - are damaged, loose, crushed, or otherwise compromised.  There is no "softaware" fix for broken connections.  On the other hand, the repair is not expensive compared to other things that can happen to a computer.

 

 

 

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Dragon-Fur

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