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- Camera issue for laptop

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05-24-2025 01:00 PM
It's been 48 hours and nothing has been fixed. I've restarted my computer so many times, I lost count. I've tried everything I could, but still no results. This is very frustrating and feels like a waste of time. I expected something to be done by now and also they did everything like 2 times reboot thats a wastage of time . If you can't fit is just say we can't fix this.
05-26-2025 05:02 PM
@Sohamsaini, Welcome to the HP Support Community! We're stoked to have you on board!
Could you please elaborate on what's happening with your unit? The more details you provide, the better we'll understand the problem and the faster we can resolve it!
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee
05-27-2025 01:58 AM
@Sohamsaini wrote:It's been 72 hours and nothing has been fixed. I've restarted my computer so many times . i need driver for my camera because there is no camera driver on your website
System Model HP Pavilion Laptop 15-eh3001
05-27-2025 01:24 PM
Hey @Sohamsaini,
Thank you for your response
I recommend downloading the HP Support Assistant and using it to update all the recommended drivers that are listed. This might help resolve any compatibility issues or missing updates that could be causing the problem. Once you've done that, let me know how it goes and if the issue persists!
Download link- HP Support Assistant | HP® Support
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee