Camera not found in HP ENVY 17t-bw000 and laptop has no camera shutter key

[SLAYMEYN]

Hello Guyz,

My PC inbuilt webcam  has been showing the "Camera not found" error for the last two weeks. I don't know what might have caused this. I have run all diagnosis and followed all fixes I could find on the internet for this specific error and nothing is working... I can't even find the camera driver in my device manager to start with, and every fix for camera driver not found in device manager is not working... I've been searching for camera drivers that are compactible with my envy17tbw000 but everything seems futile.. any help would be much appreciated.

[sandytechy20]

@SLAYMEYN

Welcome to the HP support community.

I understand that webcam is not working, I am glad to assist you.

You might need to uninstall the webcam driver.

• To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on the Uninstall Device button.
• Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

1. Go to “settings” and click on “update and security”.
2. Under tab “Windows update”, click on the icon “check for updates”.
3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.