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‎03-10-2024 03:20 AM

HP Recommended
Product: HP ZBook Firefly 15.6 inch G8 Mobile Workstation PC (1G3U2AV)
Operating System: Microsoft Windows 10 (64-bit)

Camera stops working randomly during calls, this error comes up in event viewer: Metadata staging failed, result=0x80070490 for container '{056018F3-EA11-DE01-11C1-516050C076BC}' - after observation i feel like this might be when the camera stops working but im not 100% sure now, it might be something else but i could find somehow. after restart of the PC it helps or usually it starts to work again, but after some time it happens again.

n the windows "camera" it sometimes shows this error: 0xA00F4244<NoCamerasAreAttached> , but sometimes it works in the windows camera app- but not if Im on a video call on facebook/teams/... it varies, there can be more scenarios happening.

I tried to reinstall & download its driver, I followed videos with the same error code from the camera app, I cant reset the whole windows because I hade data on my PC and I dont have any external storage available now.

Or maybe if I could check for some viruses or so that block my camera? Where can I check that.

Thank you for any ideas.

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