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‎04-07-2020 10:55 AM

HP Recommended
Product: HP Pavilion – 15-cc515no

Hi! Why doesn't the laptop let me preview the pictures or videos etc. in my library or any other map that i have? Every other computer i hade i could always see what picture it is on the icon but now i can not,  i need to click and open the picture if i wanna see what picture that is and since i have a lot of them i never find the one i need so i either have to look through all of them or rename the photo to be able to find it?? Please help? 

1 REPLY 1

‎04-13-2020 08:51 AM

HP Recommended

@HninaM Welcome to HP Community!

 

I understand that you are unable to preview pictures, videos.

 

Do not worry. I will try to fix the issue.

 

 

Please refer to the below link to troubleshoot.

 

 https://appuals.com/class-not-registered-opening-jpegs-windows-10/

 

You can install the following program to view photos/images on all my Windows 7, 8.1 and 10 computers and set it as default

 

      http://www.irfanview.com/

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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