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- Cannot change brightness on HP Pavilion dv6

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03-28-2018 11:47 AM
Start > Control Panel > Hardware and Sound > Device Manager
Once the Device Manger box opens expand the "Monitors" tab
Left Click and Uninstall the monitor listed. Make sure to also check the box that says Delete Drivers.
Then select the Scan for Hardware Changes in the device manager menu...
Regards,
Vidya
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03-28-2018 11:48 AM
That is quite possibly a display driver problem. Look in device manager and see what is listed for display adapters. If it is Microsoft Basic, advanced features like brightness adjustment will not work until the right driver is loaded. And to tell you the right driver, we need model or product number for the laptop and OS version (Windows 7, 8, 10?).
03-28-2018 11:48 AM
HI
This worked for me try this
1. Open "Device Manager"
2. Under "Monitors" tree you will see installed monitor, PnP-Monitor (Standard) in my case
3. Right click in it, and select update driver
4. Select "Browse my computer for driver software"
5. Select "Let me pick from a list of device drivers on my computer"
6. Keep "Show compatible hardware" checkbox on
7. Under driver list, you will see "Generic PnP Monitor"
8. Select that option and Click "Next"
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
03-28-2018 11:49 AM
or you can try these steps
Start > Control Panel > Hardware and Sound > Device Manager
Once the Device Manger box opens expand the "Monitors" tab
Left Click and Uninstall the monitor listed. Make sure to also check the box that says Delete Drivers.
Then select the Scan for Hardware Changes Icon
but the adjust display brightness should reappear.
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
03-28-2018 11:49 AM
Hi, the easiest way to do this is using the Windows search engine (Cortana) by typing brightness and it will show you the shortcut to the settings screen.
Though I am an HP employee, I am speaking for myself and not for HP.
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03-28-2018 11:54 AM
I forgot to mention, this computer was handed down to me and is running Linux - Mint 17.3 XFCE. For the volume I simply press the Fn key + eutger F9 or F10. I was trying to press Fn key + F2 or F3 but nothing happens.
Thanks
03-28-2018 11:56 AM
Could you provide the product number of the PC?
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****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
03-28-2018 11:58 AM
That was fairly significant information but the answer I gave is going to be closest to the truth. Likely you have a generic vesa display driver in Linux and you are going to need to have a driver that is specific to your video chip. So we still need the exact model number of your laptop to see what graphics chip is in use so we can see if there is a proprietary Linux driver you can install.
03-28-2018 12:06 PM
I am not an expert of linux or Ubuntu...but there are some experts who solved this issue...here are the links with more info:
https://itsfoss.com/fix-brightness-ubuntu-1310/
http://www.techjail.net/solved-brightness-problem-in-ubuntu-12-04-precise-pangolin.html
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***