Cannot connect 2 external monitors to my laptop

[Manu_87]

Hi all,

I'm  not able to connect 2 external monitors with my laptop's USB-type C port via a Multi-port hub.

I read many posts here and understood that my laptop's USB-C port does  not support DisplayPort/Alt mode as per the product sepcs below:

External ports

1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo

My laptop is HP Notebook 15-dy1003ca.

Can anyone PLEASE suggest what options do I have ?

I read about USB-type A to HDMI Adapter (instead oif typeC). Can that work if USB-type C is  not compatible ?

Thanks

Manu

[banhien]

@Manu_87 

Its apecs

          https://support.hp.com/au-en/document/c06617025

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

For more connectivity, please use

                         True Universal Docking Stations

Regards.

[Manu_87]

Thanks a lot @Banhien for the quick reply.

Though it's disheartening to know, at least I know it now and will stop shooting arrows in the dark.

I explored the options you suggested.

Quick questions:

1). My USB-type A port supports only Data Transfer like type C port does.

So, will the option that you listed for Monitor-2 (DisplayLink certified Adapter) be compatible to extend the display? 

2). USB-A to HDMI Adapter's 'Product description' says:

"Attention Please: This USB 3.0 Adapter NOT compatible with USB 2.0!"

I'm confused as to whether both of laptop's USB-type A ports are 2.0 or 3.0.

HP site says "2 USB 3.1 Gen 1 Type-A". Does that mean 3.0?

But, shouldn't the color of the port inside be Blue if it's 3.0? as mine is Grey for both type-A.

3). As you suggested 'Universal Docking Stations' for more connectivity, can I use any of its options to connect more than 2 external monitors?

I just browsed the options and got overwhelmed with the new information all around.

Can you please help me out here?

Manu

[banhien · Accepted solution]

@Manu_87 

A1. It works as USB 3.0 type A

A2. ditto

A3. Yes. You need to enter what you want, it will search for you a list of right docks

Regards.

[Manu_87]

Hi BH,

I am highly thankful to you for all the replies and suggestions to my issue.

I got to learn a lot out of all the pointers that you shared.

You're indeed a valuable asset to the community.

More power to you.

Regards

Manu