Cannot connect a 2nd monitor to my HP 15-FC0xxx

[BIGWORK]

I’m trying to connect a second monitor via a USB-C dual monitor adapter. I’ve tried that one and a USB adapter and neither work help please

[resistencia]

Hi @BIGWORK 

This is because the USB-C port on the laptop is not compatible with DisplayPort, it is only for data transfer.

Ports

Audio-out (headphone)/audio-in (microphone) combo jack
HDMI v1.4b + HDCP 2.0 supporting 1080p up to 1920 × 1080 @ 60 Hz
USB 3.2 Gen 1 Type-A ports (2)
USB 3.2 Type-C® Gen1 port, supports data transfer

[1hammy1]

Hi @Resistencia,

I have the same issue and was asked to get a cable with hdmi male and usb-c female to connect to a connector/dock which enables me to then connect to 2 monitor screens. Will this work? I appreciate your advice before purchasing one. 

Thanks!

[resistencia]

Hi @1hammy1 

you must indicate the model of the laptop. if you do not have a USB-C port with displayport it will not work.

[1hammy1]

Thanks for responding @Resistencia.

My laptop is HP 15-FC0318AU.  I would like to connect it to two monitor screens and your advice on how I could do this is greatly appreciated.

Cheers
Elizabeth

[resistencia]

is not compatible with DisplayPort, you must use a special dock compatible with DisplayLink, this dock via software and hardware can send image, I leave you the link to select the dock you want.

DisplayLink Products list | Synaptics