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- HP Community
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- Notebook Video, Display and Touch
- Cannot connect to projector - hdmi port not working

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02-02-2020 10:30 AM
Laptop won't connect to projector through hdmi port. No signal message. Other laptop users have no problem connecting
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Accepted Solutions
02-05-2020 07:06 AM
Hi @wilsky147
Welcome to the HP Support Community. I'd be happy to assist you with the HDMI issue.
Let's try these steps -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter.
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer.
Download and install the BIOS, Chipset drivers from this link.
You may also refer to - HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows)
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
02-05-2020 07:06 AM
Hi @wilsky147
Welcome to the HP Support Community. I'd be happy to assist you with the HDMI issue.
Let's try these steps -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter.
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer.
Download and install the BIOS, Chipset drivers from this link.
You may also refer to - HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows)
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee