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‎07-14-2020 10:17 PM

HP Recommended
Product: Pavilioni
Operating System: Microsoft Windows 10 (32-bit)

I have an HP Pavilion laptop and for some reason, the Touch Pad became activated. I do not want it since I use a wireless mouse just fine. I did some of the fixes I see online but none of them worked. Any ideas?

4 REPLIES 4

‎07-15-2020 02:29 PM

HP Recommended

All of a sudden the other day, my Touchpad and backlighting became active. I do not want the Touchpad to be active, I have a wireless mouse that works fine. My hands sometimes grazes the Touchpad that creates crazy things that I just don't want. It never worked before and wonder if it is tied to a Windows update? I did try every fix I could find, but none worked. Help!

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‎07-17-2020 02:23 PM

HP Recommended

@Skyharbor12209

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Disabling the Double Tap to Enable or Disable TouchPad (Windows 10, 😎

  1. Click Start , and then type mouse in the search field.
  2. Click Change your mouse settings.
  3. Click Additional mouse options.
  4. In Mouse Properties, click the TouchPad tab.
  5. Uncheck Double Tap to Enable or Disable TouchPad. 
  6. Click Apply, and then click OK.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎07-17-2020 04:19 PM

HP Recommended

Thanks for replying to my problem. When I did not hear back from HP, I had to bite the bullet and go to HP warranty folks since my one year warranty was up July 20. i was lucky that the guy in Kolkata was easy to work with and fixed my problem. It is similar to what you suggested, but he had me disable Elan, and gave me a Desktop Icon in case it happens again. So far, it is working and he will check with me tomorrow. thanks again. George

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‎07-18-2020 02:12 PM

HP Recommended

@Skyharbor12209

Thank you for posting back. 

 

Work on it as per your convenience and keep me posted on the results.

ECHO_LAKE
I am an HP Employee

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