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‎04-02-2020 06:42 AM

HP Recommended
Product: Envy 360 15inch
Operating System: Microsoft Windows 10 (64-bit)

I have recently received a new HP Envy 360 laptop.

 

I have tried to connect it to two TVs in the house. 

 

  1. LG Smart TV, that supports Miracast, that I have successfully connected other devices to in the past.
    • When trying to connect both the laptop and the TV respond to the attempt to connect, but I then get a message on both saying they failed to connect.
  2. An Amazon FireTV., again I have successfully connected other devices to this screen
    • Again they both recognise the attempt to connect.  However, at the point the connection looks to be completed, the Laptop then goes to a BSOD.

GIven the issue occurs on two TVs I assume it is an issue Laptop end but have found no guidance on line that provides the answer.  

 

Can anyone help?

1 REPLY 1

‎04-07-2020 08:58 AM

HP Recommended

@mw123jj Welcome to HP Community!

 

I understand that you would like to share the laptop screen on a TV.

 

Do not worry. I will try to fix the issue.

 

Please refer the below link to Sharing Your Screen Using Miracast (Windows 10)

 

https://support.hp.com/in-en/document/c05189396

 

Please refer to the below link to Using Two or More Monitors with One Computer (Windows 10, 😎

 

https://support.hp.com/in-en/document/c04641829

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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