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- Cannot turn off the Touchpad on my HP Laptop 15-bs0xx 1EH10...

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12-20-2019 01:59 PM
I am unable to turn off my Touchpad on my laptop. I do not have an on/off button for the Touchpad. Double clicking in the upper left corner of the Touchpad does not turn it off or on. So I have followed more advice to open the Mouse Settings and select "Additional Mouse Options".
There is no Touchpad tab.
I tried opening the Touchpad Settings.
There is no toggle switch to turn the Touchpad off.
I tried selecting the Synaptics SMBus TouchPad Properties.
There is no way to Disable Device.
I tried Uninstall Device, but it was reinstalled when I rebooted.
Can someone tell me what I need to do to permanently disable the Touchpad?
Thanks!
12-23-2019 11:37 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to disable touchpad on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
- Open Settings.
- Click on Devices.
- Click on Touchpad.
- Under "Touchpad," clear the Leave touchpad on when a mouse is connected option
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee