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‎03-10-2017 12:01 PM

HP Recommended

@Parough1

 

Thanks for your reply. 🙂

 

I read that you've tried the steps and there seems to be a graphic driver issue. You may uninstall the existing graphic drivers and then reinstall them. To do so please use the below procedure.

  • Open Device Manager. 
  • Expand "Display adapters."
  • Under Display adapters, right-click on the Intel display drivers and click on uninstall.
  • Now, please download and install the updated drivers from this link: http://hp.care/2mbyvDG
  • Restart the laptop after installation.

Hope this helps. Keep me posted. Take care! 

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‎03-12-2017 11:51 AM

HP Recommended

I finally figured out how to project my comp. screen to my tv, using the HDMI cable...yay me! This is awesome,except the on screen keyboard. Thanks to everyone,for all the support!

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‎03-12-2017 11:57 AM

HP Recommended

@Parough1

 

You're most welcome. 🙂

 

I'm glad to know that you were able to connect the TV to the computer using HDMI cable and it works well. Happy computing. Cheers! 🙂

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‎03-13-2017 01:21 PM

HP Recommended

So now my next question...do you think it would be beneficial to have the screen replaced,or shouldI just get a new laptop?

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‎03-13-2017 01:32 PM

HP Recommended

@Parough1

 

Before you come to a conclusion, I suggest you to explore the repair options with HP phone support and heck the cost involved to replace the screen, keyboard, and optical drive. If the cost is higher then you may go for a new laptop. If you are unable to contact HP phone support then let me know your country fo residence and I'll find the contact information for you.

 

Cheers! 

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