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Message 1 of 2
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Cant connect my laptop to external monitor using type C

HP Recommended
HP 14s cs3010TU
Microsoft Windows 10 (32-bit)

I am trying to connect an external monitor using the type C  interface and it is not connecting . I have tried with different  type C multimedia hubs to connect  the laptop to the monitor. am using HP 14s cs3010TU

.Could you please help ??

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Message 2 of 2
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@divya_yesoda

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 SuperSpeed USB Type-C® 5Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 1.4b; 1 RJ-45; 1 AC smart pin; 1 headphone/microphone combo installed on the PC (USB Type C Super speed data transfer only)  

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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