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divya_yesoda
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Message 1 of 2
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Flag Post

Cant connect my laptop to external monitor using type C

‎09-28-2020 03:44 AM

HP Recommended
Product: HP 14s cs3010TU
Operating System: Microsoft Windows 10 (32-bit)

I am trying to connect an external monitor using the type C  interface and it is not connecting . I have tried with different  type C multimedia hubs to connect  the laptop to the monitor. am using HP 14s cs3010TU

.Could you please help ??

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1 REPLY 1
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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎09-30-2020 10:33 AM

HP Recommended

@divya_yesoda

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 SuperSpeed USB Type-C® 5Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 1.4b; 1 RJ-45; 1 AC smart pin; 1 headphone/microphone combo installed on the PC (USB Type C Super speed data transfer only)  

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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