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HP Office Jet 6962

Im trying to set up my new printer but when I powered it on, the display was in a language I couldn't understand.  How do I get it to English?

 

Daisywlsn

1 REPLY 1
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@Daisywlsn

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I understand that you are trying to change the language, I'll be glad to assist you.

 

Change the language through the control panel

 

Adjust the printer language through the control panel menu. These steps guide you through the process, even if you cannot read the language on the control panel.

  1. Turn your printer off and then on.

  2. On the printer control panel, swipe the display to the left, and then touch the Setup  icon.

  3. Touch the first option that displays on the printer control panel. This option is the Preferences menu.

  4. Touch Language. Depending on your printer, the language selection is first or second option that displays on the printer control panel.

  5. A list of available languages displays.

  6. Scroll through the list to find your desired language option, and then touch Yes to confirm.

Change the language through the Embedded Web Server (network only)

 

If your printer is connected to your computer with a USB cable, skip to the next step to change the language through the control panel

Use an Internet browser to open the Embedded Web Server (EWS), and then change the language setting. The EWS is available only for printers that are set up on a wired (Ethernet) or wireless network.

  1. Print a Network Configuration Page.

    1. On the printer control panel, swipe the display to the left, and then touch Setup.

    2. Touch Tools.

    3. Swipe up on the display, and then touch Network Configuration Report.

      A Network Configuration Page prints.

      Figure : Example of a Network Configuration Page

      Image: Example of a Network Configuration Page
  2. On the Network Configuration Page, find URL for the embedded web server.

    Figure : Example of the EWS URL on the Network Configuration Page

    Image: EWS URL on the Network Configuration Page
  3. From a computer connected to your network, type the entire URL into an Internet browser. If the webpage remains blank, try a different Internet browser.

  4. In the EWS, click the Settings tab.

  5. Click Preferences, and then click International.

  6. Under Control Panel Language, select the desired control panel language.

    Figure : Example of the Control Panel Language Selection

    Image: Example of the Control Panel Language Selection
  7. Click Apply, wait until the changes are confirmed, and then close the EWS.

  8. Turn your printer off and then on.

Keep me posted, how it goes! 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.