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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Changing from 120Hz to 60Hz to save power

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11-03-2020 04:22 AM
Hello,
I have a HP Spectre x360 13-ap0008nc with a SureView display that runs on 120hz refresh rate. I did not notice this spec when buying the laptop and now Im a bit disappointed with the battery life hit caused by the 120Hz display. Is there a way to turn the refresh rate down to 60hz to save power, or does the display not support 60hz at all? I already checked the "advanced display settings" in Win10 but the refresh rate dropdown menu only shows 120hz. So I would like to check whether 60hz is supported at all, before messing with the drivers etc.
Thanks & Have a great day!
Ondrej Vasicek
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Accepted Solutions
11-11-2020 08:46 AM
You should be able to change the refresh rate. Some displays give you 48, 60, 72, and 120 and this may change based on the display. Usually, this happens only when the incorrect graphics driver is installed.
The refresh rate does make an impact on the battery performance however, it will not be as much as compared to a cell phone. However, there is no option to find out whether the display supports changing refresh rates as it is supposed to do it by default.
I hope that answers your question.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-07-2020 09:07 AM
I reviewed your post and I understand that you are unable to change the refresh rate of the display.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS and the graphics driver from the below link and then change the refresh rate and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108734.exe
Graphics: https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102290.exe
Here is how you can change the refresh rate.
- Right click on the Desktop and select Display Settings.
- Click on Advanced Display Settings.
- Scroll down to the bottom of the page and click on Display Adapter Properties.
- Click on the Monitor tab.
- Click on the drop-down menu available under Screen Refresh Rate. ...
- Close Windows Display Settings to exit.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-07-2020 09:47 AM - edited 11-07-2020 09:50 AM
Hi, thanks for replying.
I already have BIOS vF.41 and the graphics driver you linked says it is for the "intel UHD graphics 630" and my laptop has a "intel UHD graphics 620". I tried installing it anyway, but the refresh rate drop down menu still only has one option - 120Hz.
Also all my drivers are up to date according to HP support assistant.
11-08-2020 10:57 AM
I recommend you perform a system reset on the computer following the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04742289
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-09-2020 05:18 AM
Thanks for the suggestion, but reinstalling the OS seems a bit drastic for me right now so Id rather stay with a 120hz setting if that was the only solution.
Anyway my main question still has not been answered. I mainly wanted to know whether my laptop's display can run at 60Hz at all (not necessarily how to do it), and whether it would make a difference in battery life. Can you please give me some info about that, or point me somewhere where I can find that info?
11-11-2020 08:46 AM
You should be able to change the refresh rate. Some displays give you 48, 60, 72, and 120 and this may change based on the display. Usually, this happens only when the incorrect graphics driver is installed.
The refresh rate does make an impact on the battery performance however, it will not be as much as compared to a cell phone. However, there is no option to find out whether the display supports changing refresh rates as it is supposed to do it by default.
I hope that answers your question.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-15-2020 01:41 PM
Hey, just a quick update on actually switching from 120Hz to 60Hz. I have a Ubuntu dual boot on my laptop and I just noticed that I can change the refresh rate to 60Hz in Ubuntu. So my monitor definitely can run at 60Hz which means there has to be some sort of driver issue in Windows causing the option to not be visible. I will try messing with the drivers some more, and consider the Windows reinstall if needed.