Chromebook going to Black screen

[PriteshK]

My chromebook is going to the power loop. When I power on it, the fan starts and not any indication of start up. No Screen only black screen. After few seconds its turning off and again turn on. This goes in infinite loop and not starting my chromebook.

[Kuroi_Kenshi]

Hi @PriteshK,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Hi, I understand your Chromebook is stuck in a power loop, where it turns on, the fan runs, the screen stays black, and then it shuts down repeatedly. Let’s try these troubleshooting steps:

Perform a Hard Reset – Press and hold the Power + Refresh keys together for 10–15 seconds, then release and try powering on normally.

Disconnect Accessories – Remove any USB drives, SD cards, or external devices and try turning on the Chromebook.

Check Battery/Charger – Ensure the charger is working properly. Try powering on the Chromebook with the charger connected.

Powerwash / Recovery – If the Chromebook turns on partially, you may need to perform a Chrome OS recovery using a USB drive following Google’s Chromebook Recovery instructions.

I hope this helps.

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Best regards,