• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
HP Recommended
HP Chromebook x360 14 inch 14c-cc0000 (27A40AV)
Chrome OS

Hi,

 

we have had this problem a few times before...

 

we have around 50 chromebooks around, every once in a while some people occur a problem with touchscreen touching the same spot over an over, when we unplug the mouse it stops, when we plug a different mouse back in the touchscreen spot changes and so on. what can i do about this except keep replacing mouses... we have had this with multiple type of mouses,

 

we use the HP Chromebook x360 14c-cc0750nd

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.